Allwood Neighbourhood House Inc is committed to providing quality services to you and this policy outlines our ongoing obligation to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (The Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information.
What Information Do We Collect?
We collect information from you when you register on our website or fill out a form.
When registering on our website, as appropriate, you may be asked to enter your name, phone number or email address. You may, however, visit our website anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalise your experience (your information helps us to better respond to your individual needs)
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more effectively respond to your customer service request and support needs)
- Details Including Media (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested by the customer, e.g.: Profiles and blurbs etc.
- To send periodic emails
Note: If at any time you would like to unsubscribe from receiving future emails please contact us by website email or by phone.
- To administer a survey promotion or other site feature
How Do We Protect Your Information?
We implement a variety of security measures using plug-ins and software to maintain the safety of your personal information. Social media (Facebook and Instagram) feeds are closely monitored and filtered.
We use analytics cookies for the purpose of navigation within our website, the information gives us better direction into where people are visiting thus for us to improve our programs and activities and also enhance our website.
We do not store cookies and never give cookies to third or outside parties.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personal identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or saving you (tutors and volunteers are alike), so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, force our website policies, or protect hours or others rights, property, or safety. However, non-personally identifiable visitors information may be provided to other parties for other uses.
Third Party Links
occasionally, at our discretion, we may include or offer third-party services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these sites.
Terms and Conditions
Please Also Visit Our Terms and Conditions sections establishing the use, disclaimers, and limitations of liability governing the use of our website and at the premises of Allwood House at https://allwood House.org.au/contact-us-2/policies/terms-and-conditions/
Allwood Neighbourhood House Inc.
901 Main Hurstbridge Road, Hurstbridge Vic 3099
Office Hours: 9.00 AM to 3.30 PM (Monday to Thursday)
Phone: 9718 2717 Mobile: 0435 751 651